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Technical Support

Technical Support

From product information, model selection to solution-level technical support, quickly respond to customer technical demands in the process of research and development, and help partners to improve the efficiency of development and project promotion.

Support Capability

Let type selection, development and debugging More Efficient

In addition to the traditional component agency and distribution, Lanhai provides solution-level technical support for customer development and rapid response to customer technical requirements.

The technical support center is organized around the three core entrances of product data download, product selection guide and technical consultation, so that engineers can find the information more quickly, confirm the product direction and dock with Lanhai team.

Product Information Model Selection Program Support Technical Consultation

Document Center

Document Download

Follow-up can be centralized access to product specifications, data manuals, development materials and related accessories. The current page first establishes the product line classification entry.

Espressif

Lexin Product Information

Used to centrally carry the specifications and development materials of Lexin WiFi / Bluetooth SoC, modules and other products.

Enter the data category →

Chipsbank Uwb

Xinbang Uwb Data

Used for centralized load-bearing core state UWB chip, development board and related technical data and accessories.

Enter the data category →

Distribution

Other Product Information

After that, you can download the import according to the supplementary information of Wang Hong, Xinzhou, Runshi, Na Xin Wei, Weiyuan, Acer and other product lines.

Enter the data category →

Currently, a complete list of download files is not provided, so the name of the specific specification book is not made up here; later, you can directly access the background documents or product attachments.

Waiting for formal information to be added

Product Selection Guide

Product Selection Guide

Starting from the wireless protocol, product form and application direction, we first determine the technology path, and then compare the specific models and parameters.

Uncertain model? Consult the technical team

Step 01

First determine the direction of wireless technology.

01
Wifi Bluetooth / Ble Uwb Aiot

Step 02

Then determine the product form.

02
Soc Chip Wireless Module Uwb Chip Uwb Development Board

Step 03

Confirm the model according to the real application scenario

03
Smart Home Wireless Connection High Precision Positioning Radar Perception Low Delay Transmission Ai Products

Technical Consulting

Technical Consultation

Submit product models, application scenarios, project phases and technical requirements to facilitate more targeted technical docking by Lanhai team.

01

Product Selection Consultation

For WiFi, Bluetooth, UWB and other product directions for model and application matching communication.

02

Program Development Support

Communicate solution development and technical support requirements around the Internet of things, smart home, UWB and AI related projects.

03

Project Technical Docking

Respond to technical requirements quickly in the process of customer development and communicate continuously according to the project situation.

Support Process

Technical Support Proc

The more complete the information is, the more conducive it is to quickly complete the docking of product and technical requirements.

01

Submit Requirements

Provide model, application and project phase information

02

Demand Confirmation

Sort out product and technical issues

03

Technical Docking

Carry out product selection and plan communication

04

Continuous Support

Continuous collaboration combined with project schedule

Get Technical Support

Are there any product selection or technical problems? Welcome to communicate with Lanhai team

It is recommended to provide product model, application scenario, project phase and specific problems, so as to facilitate the team to quickly carry out technical docking.